Your information
Privacy policy.
How Greenmountains Trade Ltd. handles enquiries made through Hammam.life.
Last updated:
Who is responsible
Hammam.life is operated by Greenmountains Trade Ltd., a federally incorporated Canadian company with a registered office in Ontario. Greenmountains Trade Ltd. is responsible for the personal information collected through this website and its consultation enquiries.
This policy covers the website and initial project discussions. If you proceed with a project, we will explain any additional information, recipients and retention requirements relevant to that work.
What we collect
The consultation form asks for your name, email address, product interest and permission to contact you. Your city or region and description of the space are optional. We also record the submission time, consent and enquiry reference. If you email us, we receive your email address, message and any information you choose to include.
Our server uses your IP address temporarily to limit repeated submissions. Operational logs record request information such as the requested page or endpoint, response status and timing. Hosting and email providers also handle technical information needed to deliver and protect their services.
Please do not include medical information, payment details, passwords or access codes in an enquiry. The consultation form does not take payment or book an installation.
Why we use it
We use enquiry information to respond to your request, understand the proposed project and continue the discussion you requested. We also use necessary technical information to operate the website, prevent abuse and address security or legal requirements.
Your consultation consent is permission to contact you about that request, not permission for marketing. We do not use consultation details for marketing or add you to a mailing list. You can withdraw permission for further consultation contact by emailing us.
How long we keep enquiries
For inactive enquiries that have not become active projects, our retention limit is six months after the last meaningful contact. Greenmountains Trade Ltd. manages removal from the working database and the enquiry email copies it controls. This is a company-managed process, not a claim that the website automatically deletes records.
If an enquiry becomes an active project, necessary project, contract, accounting and warranty records follow separate retention requirements appropriate to that purpose and applicable law. Information needed for a legal obligation or dispute may also need to be retained for longer. We do not treat these exceptions as permission to retain unrelated inactive leads indefinitely.
Deletion can be subject to limited legal or technical retention, such as provider-managed backup or security copies. Contact us to ask what applies to your information or to request earlier deletion. We will explain any applicable limit when responding.
Browser storage, fonts and external links
Your browser’s session storage keeps the enquiry receipt for the current tab so it can be shown after a refresh. That receipt contains a reference and confirmation message, not your name, email address or project message. Starting another enquiry clears the stored receipt. The website does not add advertising or marketing analytics trackers.
We use Google Fonts to display the website’s typefaces. Your browser requests the font files from Google, which receives technical information such as your IP address as part of that request. The on-site concept film is delivered by this website rather than an embedded social-media player.
Links to YouTube, LinkedIn and Alkan Mermer take you to independent websites with their own privacy practices. Those links do not share the contents of your consultation form.
Processing location and security
Our service providers may process information outside Canada. Information processed in another country may be subject to that country’s laws and lawful access by its authorities. We do not represent that all website, database or email processing stays in Canada.
We restrict access to enquiry information and use HTTPS for connections to the published website. No online service can guarantee absolute security. Contact us if you believe your information has been accessed or used improperly.
Your choices and privacy requests
Email AHMETCAN@AHMETCANYESILDAG.COM to ask about our privacy practices, request access to or correction of your information, withdraw permission for consultation contact, or request deletion. Include your enquiry reference if you have it, but do not send sensitive identity documents unless we explain why they are needed.
We may need to verify your identity appropriately before fulfilling a request. We will respond within the time required by applicable law and explain any applicable exception or retention requirement. Withdrawing contact permission does not undo processing already carried out or override a legal record-keeping obligation.
If you have a concern, please contact Greenmountains Trade Ltd. first so we can address it. You may also raise a privacy concern with the Office of the Privacy Commissioner of Canada.
Changes to this policy
We will update the date on this page when the policy changes. If we propose a new use of your information, we will provide further notice and seek any consent required by applicable law. A website visit alone is not consent to unrelated marketing or new uses of your enquiry.